Pawel Stężycki
As Director of Innovation Planning at Alior Bank, he leads RBL_, the bank’s hub for innovation, where he focuses on designing and enhancing customer experiences.
At RBL_Lab, he oversees a team that integrates research, design, and service design to refine solutions before they receive funding. This involves trend exploration, competitive analysis, ideation with stakeholders, prototype testing, and UX optimization.
With 15 years of experience in designing and researching digital services—primarily in finance but beyond as well—he has shared his insights at numerous research, UX, and financial industry events.